Privacy Policy
Effective Date: November 5, 2026
Q&A Fencing LLC (“Q&A Fencing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit qafencing.com, call or text us, or use our services.
Who We Are
Q&A Fencing LLC
801 N State Street, Clairton, PA 15025
Phone: (412) 337-1039
Email: sales@qafencing.com
Information We Collect
- Contact information: your name, phone number, email address, and mailing or property address when you submit a form, call, text, email, or request a quote.
- Project information: details about your property, your project, and your service preferences.
- Communications: records of your calls, voicemails, text messages, and emails with us. Some calls may be answered by an automated answering assistant. Those calls may be recorded and transcribed so we can take an accurate message and follow up with you.
- Website usage data: information about how you use our website, such as IP address, browser type, and pages visited.
How We Use Your Information
- Respond to your questions and provide estimates and quotes
- Schedule site visits, appointments, and service
- Send updates about your project, invoices, and payment reminders
- Provide customer support
- Send occasional newsletters, only if you opt in
- Improve our website and services
Text Messages
If you give us your phone number, text us, or request service, we may send you text messages related to your request and our services. These include replies to your questions, estimate and quote follow-ups, appointment reminders and scheduling, project updates, invoices, and payment reminders. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help, or call us at (412) 337-1039. See our Terms of Service for full text messaging terms.
How We Share Information
We do not sell, rent, or trade your personal information. We share information only:
- With service providers that help us run our business, such as our scheduling and customer management software, phone and text messaging providers, email services, and payment processors, and only so they can provide those services to us
- When required by law or to protect our legal rights
- With your consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
Data Security
We use reasonable safeguards to protect your information, including limiting access to the people and service providers who need it to serve you. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We keep your information as long as needed to provide our services, keep accurate business records, and meet legal requirements.
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.
Analytics Tracking
We use Google Analytics (Google LLC) to understand website traffic. It may place cookies or use similar tracking technologies on your device. You can opt out of this tracking by disabling cookies in your browser settings.
Your Choices and Rights
You can ask us to:
- Show you the personal information we hold about you
- Correct information that is inaccurate
- Delete your personal information
- Stop sending you marketing emails (you can also use the unsubscribe link in any email)
- Stop sending you text messages (you can also reply STOP to any text)
To make a request, email sales@qafencing.com or call (412) 337-1039.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Q&A Fencing LLC
801 N State Street, Clairton, PA 15025
Phone: (412) 337-1039
Email: sales@qafencing.com